Frequently asked
questions.

Every need on Rubuz is physically verified by our local volunteers. Furthermore, we operate a 'Zero Cash' policy. Your money is never transferred to an individual's bank account; it goes directly to verified Fulfillment Partners (like schools, hospitals, and pharmacies) to ensure 100% of your donation serves its intended purpose.

We believe that poverty should not cost anyone their dignity. By protecting the identity of the recipient, we avoid the sensationalism common on traditional platforms. You are funding the solution to a verified need, not exploiting a person's lowest moment.

No. You can choose to fully fund a specific need, or contribute a smaller fraction towards a larger requirement. Every rupee counts, and it all goes directly to the Fulfillment Partner.

We strive to maximize the impact of your contribution. 100% of the funds designated for a need go directly to the Fulfillment Partner.

Yes. Our platform allows you to filter open needs by specific Panchayaths, Municipalities, or Corporations, empowering you to directly uplift your exact neighborhood.

Once a Samaritan funds a need associated with your business (e.g., a grocery kit or school fee), the funds are transferred to your verified bank account within 24-48 hours. You are notified to provide the service only after the funds are secured.

No. Joining the Rubuz Fulfillment Network is completely free. We do not charge commissions on the services or goods you provide to the community.

You will need to provide standard KYC documents, including your business registration certificate, GST details (if applicable), and bank account information matching the registered business name.

Needs are submitted either by our on-the-ground volunteers or local representatives (Panchayath/Municipal members). Our volunteers then physically visit the location, cross-verify the requirement, and coordinate with a local Fulfillment Partner to get an exact cost estimate before listing the need.

Only the verifying volunteer and the core administration team have access to the recipient's identity. This information is completely hidden from the public portal, the donors, and the general community.